Example Inquery Letters
28 December 2011
Jaka Yudha, Executive Director
Xavier Foundation
555 S. Smith St.
Washington, D.C. 22222
Dear Mr. Jaka,
When we attended the International Electronics Trade Fair in London last month, we visited your stand and saw a very interesting demonstration of your automatic high-security garage doors. The ability to drive straight in and out of your garage from the comfort of your car, as well as your emphasis on theft protection appealed to us. We believe that there is a ready market for this in the United States.
Our company is a wholly owned subsidiary of the international Zetax Corporation, well-known in the security and theft prevention industry.
Would you please send us your current sales literature and price list? Of course, we will be glad to provide the usual credit and trade reverences if we decide to order from your company.
Sincerely
Marketing Director
Example Application Letters
Jaka Yudha purnama Suwarso
R. Sanim Kav. UI the western sector
Depok, Jawa Barat, 12659
085780482675
Raihan.cantik@gmail.com
Riki Rimba Rama
Marketing Director
Campaign Communications
Moh. Kahfi II Cipedak IV, 12643
Jagakarsa, Jakarta Selatan
Dear Contact Person:
I am writing to indicate my interest in the position of Assistant Director of Campaign Communications. I'm a passionate supporter of our current campaign, and a fully-engaged member of the College community. For many years, I've had a long and happy affiliation with this College, as employee, parent (Marie '01), student, and Alumni Board member. My current position as Administrative Coordinator in the English Department has allowed close collaboration with my Chair, student majors, and 40-plus faculty, as well as many different offices and departments. It's been a joy to work in the English Department, though, as I near completion of my masters degree, I'm eager to use my talents in greater contribution to the College.
The position of Director of Campaign Communications provides a wonderful opportunity for the College to engage one of its most enthusiastic community members in promotion of its important message. It is a position where my interpersonal and organizational skills, and experience with so many college constituencies, could be put to very productive and successful use.
Speaking to position qualifications, concentrations in literature and writing in both my undergraduate and graduate programs here have allowed me to become a skilled writer. I prefer to work in a tempest of activity and embrace challenges where solutions and problem-solving are necessary. Technology is becoming a vital component in the day-to-day operations of most offices, and I look forward to incorporating the technologies I've used in the past, and I am very excited to work with new systems. Organization is vital when balancing multiple projects and demands, and the ability to organize well has made my experience in the English Department much more rewarding.
Perhaps the greatest asset I offer is the ability to work with many personalities and groups of people, and I realize just how valuable that is when working with College constituencies, on committees, and in my work with our Alumni Board. I can think of no better way to honor the riches of my education and work history than sharing the important message of this campaign.
I appreciate your considering my application. Please review the attached resume. I look forward to hearing from you.
Signature
Jaka Yudha Purnama Suwarso
Kamis, 29 Desember 2011
Rabu, 09 November 2011
Example Complaint Letter
PT KURNIA
Jl. Mawar No.99
Jakarta
INDONESIA
18th November 2011
PT SENTOSA
Jl. Kalimantan 123
Bogor
INDONESIA
Dear Sirs,
We regret to have to cormplain about late delivery of the
filing cabinets ordered on 2nd April 2010 We did not receive
them until this morning though you had guaranteed delivery within
a week. It was on this undirstanding that we placed the other.
unfortunately, there have been similar delays on several previous
occasions and their increasing frequency in recent months compels
us to say that business between us cannot be continued in
conditions such as these.
We have felt it is necessary to make our feelings khown
Since we cannot give reliable delivery dates to our customers
unless we count on undertaking given by our suppliers We hope
you will understand how we are placed that from now on we can
rely upon punctual completion of our orders.
Yours faithfully,
"Main Order Letters"
November 12, 2011
Lindsay Office Products
P.O. Box 1879
Spokane, Washington 98989
Subject: Furniture and equipment order
Please ship the following items from your sales catalog
dated January 31, 19XX:
ITEM CATALOG # COLOR QTY PRICE
Conference Desk HN-33080-WB Sandalwood 2 $478.60 ea.
Credenza HN-36887-WK Sandalwood 2 431.40 ea.
Executive Chair HP-56563-SE Toasted Tan 4 422.00 ea.
File Cabinet HN-5344C-K Beige 2 135.90 ea.
Letter Tray K5-299907-A Black 6 16.95 ea.
The items ordered above should be shipped C.O.D. to this address:
CLAIMS DIVISION, LAW DEPARTMENT
City of Austin
P.O. Box 96
Austin, Texas 78767-0096
The costs above reflect a discount of 50/10, with net due in 30
days after the invoice date. The merchandised is to be shipped
by your company's own truck line at a rate of 7 percent of the
total net cost.
We are remodeling our offices and have a target completion date
of March 30, 19XX. If there is any reason you see that you can
keep your part of this schedule, please let me know
immediately.
Sincerely,
Berenice Chamala
Supervisor, Clerical Services
BKC: amm
PT KURNIA
Jl. Mawar No.99
Jakarta
INDONESIA
18th November 2011
PT SENTOSA
Jl. Kalimantan 123
Bogor
INDONESIA
Dear Sirs,
We regret to have to cormplain about late delivery of the
filing cabinets ordered on 2nd April 2010 We did not receive
them until this morning though you had guaranteed delivery within
a week. It was on this undirstanding that we placed the other.
unfortunately, there have been similar delays on several previous
occasions and their increasing frequency in recent months compels
us to say that business between us cannot be continued in
conditions such as these.
We have felt it is necessary to make our feelings khown
Since we cannot give reliable delivery dates to our customers
unless we count on undertaking given by our suppliers We hope
you will understand how we are placed that from now on we can
rely upon punctual completion of our orders.
Yours faithfully,
"Main Order Letters"
November 12, 2011
Lindsay Office Products
P.O. Box 1879
Spokane, Washington 98989
Subject: Furniture and equipment order
Please ship the following items from your sales catalog
dated January 31, 19XX:
ITEM CATALOG # COLOR QTY PRICE
Conference Desk HN-33080-WB Sandalwood 2 $478.60 ea.
Credenza HN-36887-WK Sandalwood 2 431.40 ea.
Executive Chair HP-56563-SE Toasted Tan 4 422.00 ea.
File Cabinet HN-5344C-K Beige 2 135.90 ea.
Letter Tray K5-299907-A Black 6 16.95 ea.
The items ordered above should be shipped C.O.D. to this address:
CLAIMS DIVISION, LAW DEPARTMENT
City of Austin
P.O. Box 96
Austin, Texas 78767-0096
The costs above reflect a discount of 50/10, with net due in 30
days after the invoice date. The merchandised is to be shipped
by your company's own truck line at a rate of 7 percent of the
total net cost.
We are remodeling our offices and have a target completion date
of March 30, 19XX. If there is any reason you see that you can
keep your part of this schedule, please let me know
immediately.
Sincerely,
Berenice Chamala
Supervisor, Clerical Services
BKC: amm
Senin, 17 Oktober 2011
''Two Blind Pilots''
Two blind pilots both are wearing dark glasses, one is using a guide dog, and the other is tapping his way along the aisle with a cane.
Nervous laughter spreads through the cabin, but the men enter the cockpit, the door closes, and the engines start up. The passengers begin glancing nervously around, searching for some sign that this is just a little practical joke. None is forthcoming.
The plane moves faster and faster down the runway and the people sitting in the window seats realize they're headed straight for the water at the edge of the airport. As it begins to look as though the plane will plough in to the water, panicked screams fill the cabin. At that moment, the plane lifts smoothly into the air. The passengers relax and laugh a little sheepishly, and soon all retreat into t heir magazines, secure in the knowledge that the pl ane is in good hands.
In the cockpit, one of the blind pilots turns to the other and says,"ya know, Bob, one of these days, they're gonna scream too late and we're all gonna die."
Two blind pilots both are wearing dark glasses, one is using a guide dog, and the other is tapping his way along the aisle with a cane.
Nervous laughter spreads through the cabin, but the men enter the cockpit, the door closes, and the engines start up. The passengers begin glancing nervously around, searching for some sign that this is just a little practical joke. None is forthcoming.
The plane moves faster and faster down the runway and the people sitting in the window seats realize they're headed straight for the water at the edge of the airport. As it begins to look as though the plane will plough in to the water, panicked screams fill the cabin. At that moment, the plane lifts smoothly into the air. The passengers relax and laugh a little sheepishly, and soon all retreat into t heir magazines, secure in the knowledge that the pl ane is in good hands.
In the cockpit, one of the blind pilots turns to the other and says,"ya know, Bob, one of these days, they're gonna scream too late and we're all gonna die."
Tugas Exercise 10 - 17
Exercise 10
1. Is
2. Bring
3. Is
4. Isn't
5. Have
6. Have
7. Are
8. Is
9. Have
10. Varies
Exercise 11
1. Is
2. Is
3. Are
4. Was
5. Has
6. Was
7. Was
8. Has
9. Was
10. Have
11. Makes
12. Was
13. Was
14. Has
15. Is
16. Has
17. Are
18. Has
19. Have
20. Has
Exercise 12
1. Him
2. Her
3. Us
4. She
5. He
6. She
7. Your
8. My
9. Himself
10. We
11. Himself
12. Our
13. Her
14. Himself
15. Yourself
16. Me
17. His
18. Me
19. Us
20. Hers
Exercise 13
1. To accept
2. To have
3. Going
4. To reach
5. Opening
6. Leaving
7. To return
8. To buy
9. To accept
10. Being
11. To be
12. To finish
13. To leave
14. To tell
15. To stop
16. Drving
17. To know
18. To return
19. Leaving
20. Leaving
Exercise 14
1. Us
2. His
3. Us
4. Me
5. His
6. George's
7. The defense attorney's
8. Henry
9. Our
10. John
Exercise 15
1. To be cut
2. To be water
3. To see
4. Making
5. Tuning
6. To be
7. To be Oil
8. To go
9. To study
10. Painting
Exercise 16
1. Who would to be elect president
2. Whose book it is
3. How much will cost to repair it
4. How the murder commit
5. How tall
6. How she is play the guitar
7. When the next exam will be
8. Where they spend their vacation
9. Why they buy it
10. How long the class last
Exercise 17
1. Aren't you?
2. Didn't he?
3. Isn't there?
4. Won't be?
5. Hasn't she?
6. Isn't it?
7. Shouldn't she?
8. Can you?
9. Are there?
10. Haven't we?
1. Is
2. Bring
3. Is
4. Isn't
5. Have
6. Have
7. Are
8. Is
9. Have
10. Varies
Exercise 11
1. Is
2. Is
3. Are
4. Was
5. Has
6. Was
7. Was
8. Has
9. Was
10. Have
11. Makes
12. Was
13. Was
14. Has
15. Is
16. Has
17. Are
18. Has
19. Have
20. Has
Exercise 12
1. Him
2. Her
3. Us
4. She
5. He
6. She
7. Your
8. My
9. Himself
10. We
11. Himself
12. Our
13. Her
14. Himself
15. Yourself
16. Me
17. His
18. Me
19. Us
20. Hers
Exercise 13
1. To accept
2. To have
3. Going
4. To reach
5. Opening
6. Leaving
7. To return
8. To buy
9. To accept
10. Being
11. To be
12. To finish
13. To leave
14. To tell
15. To stop
16. Drving
17. To know
18. To return
19. Leaving
20. Leaving
Exercise 14
1. Us
2. His
3. Us
4. Me
5. His
6. George's
7. The defense attorney's
8. Henry
9. Our
10. John
Exercise 15
1. To be cut
2. To be water
3. To see
4. Making
5. Tuning
6. To be
7. To be Oil
8. To go
9. To study
10. Painting
Exercise 16
1. Who would to be elect president
2. Whose book it is
3. How much will cost to repair it
4. How the murder commit
5. How tall
6. How she is play the guitar
7. When the next exam will be
8. Where they spend their vacation
9. Why they buy it
10. How long the class last
Exercise 17
1. Aren't you?
2. Didn't he?
3. Isn't there?
4. Won't be?
5. Hasn't she?
6. Isn't it?
7. Shouldn't she?
8. Can you?
9. Are there?
10. Haven't we?
Surat Penolakan Lamaran Pekerjaan
LETTER OF DENIAL OF APPLICATION WORK
No. : 2345/PLM-EA/IX/2011
Dear.:
Indirawati, SE, MM
Jl. Ludiro Husodo No. 18A
Yogyakarta
With Regards,
We hereby inform you that we have received a letter from the sister on September 1, 2011 that states are interested to fill the position of Financial Officer at PT. Forward Makmur.
However reluctantly must we say that we must reject an application letter and sisters because there are some things that are still under our qualifications.
Thus Job Application Rejection Letter we hereby hopefully someday sister could join with PT. Forward Makmur.
Sincerely,
PT. forward Makmur
Andara Suciwati, SE
Personnel Manager
(indahf / Carapedi)
No. : 2345/PLM-EA/IX/2011
Dear.:
Indirawati, SE, MM
Jl. Ludiro Husodo No. 18A
Yogyakarta
With Regards,
We hereby inform you that we have received a letter from the sister on September 1, 2011 that states are interested to fill the position of Financial Officer at PT. Forward Makmur.
However reluctantly must we say that we must reject an application letter and sisters because there are some things that are still under our qualifications.
Thus Job Application Rejection Letter we hereby hopefully someday sister could join with PT. Forward Makmur.
Sincerely,
PT. forward Makmur
Andara Suciwati, SE
Personnel Manager
(indahf / Carapedi)
Sabtu, 01 Oktober 2011
Tugas Bahasa Inggris
Exercise 1
1.1 Example Memo
INSTITUTE OF EDUCATION SECRETARY SPACE
Jalan Tanah Merdeka No. X
East Jakarta
M E M O R A N D U M
To: Dra. Astrid Isabella
From: Jaka Yudha Suwarso Purnama
Subject: Admissions system
Please represent me in a meeting setting new admissions system on october 5, 2011 at the Hall
Institute for Space Education Secretary at 10.30.
Thanks,
Jakarta, October 4, 2011
Jaka Yudha Purnama Suwarso
1.2 Example Telex
DATE : Surabaya, 4th October 2011
TO : EXEL TRANSPORTATION SERVICE INC
ATTN : DOCUMENT IMPORT
FM : PT. M+R Forwarding Indonesia Surabaya
CC : PT. M+R Forwarding Indonesia Jakarta / Mr. Nova
RE : TELEX RELEASE
HB/L NO. : JKCHI811001
OB/L NO. : MOLU463155859
SHIPPER : PT. ANTIQUE NUSANTARA
ETD SUB : 16th November 2011
ETA CHI : 16th December 2011
CONT NO. : CAXU7406130
SEAL NO. : AC42921
VESSEL : APL CONFIDENCE V. 006E
EX. SURABAYA TO CHICAGO,USA
TOP……….TOP………URGENT
SHIPPER HAS SURRENDERED THE FULL SET OF A.M ORIGINAL HB/L TO US IN SURABAYA . KINDLY PLEASE RELASE THE ABOVE CARGO TO THE CONSIGNEE WITH PRESENTATION OF ORIGINAL MSI’S B/L : NO. SBYBAL 16001
THANKING YOU IN ADVANCE FOR YOUR COOPERATION
THANKS & B.RGDS,
TRI
Exercise 2
1. television : countable
2. car : countable
3. news : non countable
4. geography : non countable
5. atmosphere : non countable
6. person : countable
7. water : non countable
8. pencil : countable
9. food : uncountable
10. tooth : countable
11. soap : non countable
12. cup : countable
13. money : uncountable
14. hydrogen : uncountable
15. minute : countable
Exercise 3
1. much
2. a little
3. those
4. fewer
5. too many
6. this
7. too many
8. few
9. less
10. too many
Exercise 4
1. a
2. the, -, -
3. -,-
4. a, a, the
5. a, -, -, -
6. the, the
7. the, the, -
8. -
9. the, a, -, -
10. a, -, the
11. the, the
12. -, a, -
13.-, the
14. -, the, -
15. -
16. -, -, the
17. a, a
18. -, the
19. the, an
20. the
21. the, the
22. the, -
23. the, a, the, the
24. the, a, the
25. the
26. an, -, the
27. a
28. a
29. the, the
30. a, the
Exercise 5
1. anther one
2. other ones
3. the other one
4. the other books
5. another one, the other countries
6. other ones, another one, the other one
7. other ones
8. other ones, another one, the other one
9. other ones, another one, the other places
10. other ones
Exercise 6
1. smells
2. are eating
3. is practicing
4. are driving
5. believe
6. have
7. swims
8. hate
9. gets
10. is mowing
Exercise 7
1. was eating
2. slept
3. was studying
4. had
5. went
6. entered
7. looked
8. saw
9. owned
10. was writting -- broke
Exercise 8
1. wrote
2. has seen
3. red
4. has worked
5. havent begun
6. went
7. has alredy traveled
8. wrote
9. called
10. havent seen
Exercise 9
1. arrested
2. had washed
3. had been waiting
4. entered
5. washed
6. had received
7. sat
8. had flipped
9. had taken
10. had lived
1.1 Example Memo
INSTITUTE OF EDUCATION SECRETARY SPACE
Jalan Tanah Merdeka No. X
East Jakarta
M E M O R A N D U M
To: Dra. Astrid Isabella
From: Jaka Yudha Suwarso Purnama
Subject: Admissions system
Please represent me in a meeting setting new admissions system on october 5, 2011 at the Hall
Institute for Space Education Secretary at 10.30.
Thanks,
Jakarta, October 4, 2011
Jaka Yudha Purnama Suwarso
1.2 Example Telex
DATE : Surabaya, 4th October 2011
TO : EXEL TRANSPORTATION SERVICE INC
ATTN : DOCUMENT IMPORT
FM : PT. M+R Forwarding Indonesia Surabaya
CC : PT. M+R Forwarding Indonesia Jakarta / Mr. Nova
RE : TELEX RELEASE
HB/L NO. : JKCHI811001
OB/L NO. : MOLU463155859
SHIPPER : PT. ANTIQUE NUSANTARA
ETD SUB : 16th November 2011
ETA CHI : 16th December 2011
CONT NO. : CAXU7406130
SEAL NO. : AC42921
VESSEL : APL CONFIDENCE V. 006E
EX. SURABAYA TO CHICAGO,USA
TOP……….TOP………URGENT
SHIPPER HAS SURRENDERED THE FULL SET OF A.M ORIGINAL HB/L TO US IN SURABAYA . KINDLY PLEASE RELASE THE ABOVE CARGO TO THE CONSIGNEE WITH PRESENTATION OF ORIGINAL MSI’S B/L : NO. SBYBAL 16001
THANKING YOU IN ADVANCE FOR YOUR COOPERATION
THANKS & B.RGDS,
TRI
Exercise 2
1. television : countable
2. car : countable
3. news : non countable
4. geography : non countable
5. atmosphere : non countable
6. person : countable
7. water : non countable
8. pencil : countable
9. food : uncountable
10. tooth : countable
11. soap : non countable
12. cup : countable
13. money : uncountable
14. hydrogen : uncountable
15. minute : countable
Exercise 3
1. much
2. a little
3. those
4. fewer
5. too many
6. this
7. too many
8. few
9. less
10. too many
Exercise 4
1. a
2. the, -, -
3. -,-
4. a, a, the
5. a, -, -, -
6. the, the
7. the, the, -
8. -
9. the, a, -, -
10. a, -, the
11. the, the
12. -, a, -
13.-, the
14. -, the, -
15. -
16. -, -, the
17. a, a
18. -, the
19. the, an
20. the
21. the, the
22. the, -
23. the, a, the, the
24. the, a, the
25. the
26. an, -, the
27. a
28. a
29. the, the
30. a, the
Exercise 5
1. anther one
2. other ones
3. the other one
4. the other books
5. another one, the other countries
6. other ones, another one, the other one
7. other ones
8. other ones, another one, the other one
9. other ones, another one, the other places
10. other ones
Exercise 6
1. smells
2. are eating
3. is practicing
4. are driving
5. believe
6. have
7. swims
8. hate
9. gets
10. is mowing
Exercise 7
1. was eating
2. slept
3. was studying
4. had
5. went
6. entered
7. looked
8. saw
9. owned
10. was writting -- broke
Exercise 8
1. wrote
2. has seen
3. red
4. has worked
5. havent begun
6. went
7. has alredy traveled
8. wrote
9. called
10. havent seen
Exercise 9
1. arrested
2. had washed
3. had been waiting
4. entered
5. washed
6. had received
7. sat
8. had flipped
9. had taken
10. had lived
Senin, 04 April 2011
Dalam Pembuatan Proposal
Definisi Laporan
Pengertian dari laporan :
Laporan adalah penyampaian informasi dari petugas/ pejabat tertentu kepada petugas / pejabat tertentu dalam suatu system administrasi
Isi dari laporan :
Laporan berisi fakta dan data mengenai penelitian, pengamatan, percobaan, pengalaman, dan sebagainya yang diramu menjadi informasi untuk disampaikan kepada pihak lain.
Fungsi Laporan :
Penyampaian laporan biasanya dilakukan oleh seorang bawahan kepada atasan, dalam hal ini adalah atasan yang memberikan tugas / perintah atau yang mempunyai fungsi kontrol dan pengawasan atas dirinya atau atas kegiatan yang dilaporkan. Laporan juga bisa bersifat koordinatif (komunikasi horizontal) bila ditulis oleh petugas dengan posisi sejajar dengan pembacanaya.
Atas dasar itu pelaporan mengandung empat fungsi:
1. Fungsi Informatif
Laporan bisa digunakan sebagai sumber informasi bagi pembacanya
2. Fungsi Pertanggung jawaban
Laporan merupakan suatu bentuk pertanggungjawaban penulis terhadap
pembaca laporan / atasannya, atau tugas yang harus dan telah dilaksanakannya.
3. Fungsi Pengawasan
Dengan membaca laporan, seorang atasan bisa mengawasi bawahan serta tugas yang
dilakukan bawahan tanpa harus melihat langsung.
4. Fungsi Pengambilan Keputusan
Laporan dari bawahan dapat digunakan oleh atasan sebagai bahan
pertimbangan pengambilan keputusan. Juga berlaku untuk laporan koordinatif.
Seorang Kepala Bagian atau Manajer dapat menggunakan laporan Manajer lain
untuk membuat keputusan di bagiannya sendiri.
Prinsip – prinsip Penulisan laporan :
Laporan pada dasarnya adalah alat komunikasi juga. Supaya dapat digunakan sebagai alat komunikasi yang efektif, sebuah laporan harus memenuhi syarat – syarat berikut ini.
a. Lengkap
Artinya data dan fakta yang ada dalam laporan harus lengkap
b. Jelas
Sebuah laporan disebut jelas bila uraian dalam laporan tidak memberi
peluang ditafsirkan secara berbeda oleh pembaca yang berbeda.
Ini dapat dicapai bila bahasa yang digunakan benar dan komunikatif
c. Benar / akurat
Data dan fakta yang salah dapat menuntun pembaca membuat suatu keputusan
yang salah. Jadi kebenaran dan keakuratan isi laporan sangat diperlukan.
d. Sistematis
Laporan harus diorganisasikan sedemikian rupa, dengan system pengkodean yang
teratur, sehingga mudah dibaca dan diikuti oleh pembaca. Laporan yang sistematis
juga menunjang unsur kejelasan yang sudah diciptakan oleh unsur – unsur bahasa.
e. Objektif
Penulis laporan tidak boleh memasukkan selera pribadi ke dalam laporannya.
Pelapor harus bersikap netral dan memakai ukuran umum dalam minilai sesuatu.
f. Tepat waktu
Ketepatan waktu mutlak diperlukan, karena keterlambatan laporan bisa
mengakibatkan keterlambatan pengambilan keputusan.
Jenis Laporan
Laporan dapat digolongkan menurut:
1. Maksud pelaporan
a. Laporan informativ, yaitu laporan yang dimaksudkan untuk memberi informasi dan
bukan dimaksudkan untuk memberi analisis atau rekomendasi. Titik pentingnya
adalah pemberian informasi yang akurat dan terinci.
b. Laporan rekomendasi
Yaitu laporan yang di samping memberikan informasi juga menyertakan pendapat
si pelapor, dengan maksud memberikan rekomendsasi (usul yang tidak mengikat).
Meski demikian akurasi dan rincian informasi tetap diperlukan supaya
rekomendasi yang diberikan juga meyakinkan.
c. Laporan analitis
Yaitu laporan yang memuat sumbangan pikiran si pelapor, bisa berupa pendapat
atau saran, setelah melalui analitis yang matang dan mendalam. Kebanyakan
laporan akademis berada pada kategori ini.
d. Laporan Pertanggungjawaban
Di mana si pelapor memberi gambaran tentang pekerjaan yang sedang dilaksanakan
(Progress report) atau sudah dilaksanakan (bersifat evaluatif)
e. Laporan Kelayakan (feasibility report)
Pelapor menganalisis suatu situasi atau masalah secara mendalam untuk menuju
penilaian yang bersifat pilihan: layak atau tidak. Berbagai alternative
dinanalisis, kemudian ditentukan mana yang lebih baik.
2. Bentuk Laporan
a. Laporan berbentukMemo
Biasanya laporan pendek yang memuat hal – hal pokok saja, dan beredar di
kalangan intern organisasi.
b. Laporan berbentuk Surat
Isinya lebih panjang daripada laporan yang berbentuk memo, sekitar tiga lembar
folio. Bisa ditujukan ke luar organisasi.
c. Laporan berbentuk naskah
Laporan ini bisa panjang atau pendek. Bila panjang dibuat dalam format buku,
dan dalam penyampaiannya mutlak diperlukan surat atau memo pengantar
d. Laporan berbentuk Campuran
Laporan ini tidak lain gabungan antara bentuk naskah dengan memo atau surat.
Dibuat begini karena isinya cukup kompleks sehingga harus dipadukan dengan
bentuk naskah agar pengkodean bagian – baiannya lebih mudah dilakukan.
3. Waktu Penyampaian
a. Laporan Insidental
Laporan ini tidak disampaikan secara rutin, hanya sekali- sekali saja dalam
rangka suatu kegiatan yang tidak terjadwal tetap.
b. Laporan Periodik
Pengertian dari laporan :
Laporan adalah penyampaian informasi dari petugas/ pejabat tertentu kepada petugas / pejabat tertentu dalam suatu system administrasi
Isi dari laporan :
Laporan berisi fakta dan data mengenai penelitian, pengamatan, percobaan, pengalaman, dan sebagainya yang diramu menjadi informasi untuk disampaikan kepada pihak lain.
Fungsi Laporan :
Penyampaian laporan biasanya dilakukan oleh seorang bawahan kepada atasan, dalam hal ini adalah atasan yang memberikan tugas / perintah atau yang mempunyai fungsi kontrol dan pengawasan atas dirinya atau atas kegiatan yang dilaporkan. Laporan juga bisa bersifat koordinatif (komunikasi horizontal) bila ditulis oleh petugas dengan posisi sejajar dengan pembacanaya.
Atas dasar itu pelaporan mengandung empat fungsi:
1. Fungsi Informatif
Laporan bisa digunakan sebagai sumber informasi bagi pembacanya
2. Fungsi Pertanggung jawaban
Laporan merupakan suatu bentuk pertanggungjawaban penulis terhadap
pembaca laporan / atasannya, atau tugas yang harus dan telah dilaksanakannya.
3. Fungsi Pengawasan
Dengan membaca laporan, seorang atasan bisa mengawasi bawahan serta tugas yang
dilakukan bawahan tanpa harus melihat langsung.
4. Fungsi Pengambilan Keputusan
Laporan dari bawahan dapat digunakan oleh atasan sebagai bahan
pertimbangan pengambilan keputusan. Juga berlaku untuk laporan koordinatif.
Seorang Kepala Bagian atau Manajer dapat menggunakan laporan Manajer lain
untuk membuat keputusan di bagiannya sendiri.
Prinsip – prinsip Penulisan laporan :
Laporan pada dasarnya adalah alat komunikasi juga. Supaya dapat digunakan sebagai alat komunikasi yang efektif, sebuah laporan harus memenuhi syarat – syarat berikut ini.
a. Lengkap
Artinya data dan fakta yang ada dalam laporan harus lengkap
b. Jelas
Sebuah laporan disebut jelas bila uraian dalam laporan tidak memberi
peluang ditafsirkan secara berbeda oleh pembaca yang berbeda.
Ini dapat dicapai bila bahasa yang digunakan benar dan komunikatif
c. Benar / akurat
Data dan fakta yang salah dapat menuntun pembaca membuat suatu keputusan
yang salah. Jadi kebenaran dan keakuratan isi laporan sangat diperlukan.
d. Sistematis
Laporan harus diorganisasikan sedemikian rupa, dengan system pengkodean yang
teratur, sehingga mudah dibaca dan diikuti oleh pembaca. Laporan yang sistematis
juga menunjang unsur kejelasan yang sudah diciptakan oleh unsur – unsur bahasa.
e. Objektif
Penulis laporan tidak boleh memasukkan selera pribadi ke dalam laporannya.
Pelapor harus bersikap netral dan memakai ukuran umum dalam minilai sesuatu.
f. Tepat waktu
Ketepatan waktu mutlak diperlukan, karena keterlambatan laporan bisa
mengakibatkan keterlambatan pengambilan keputusan.
Jenis Laporan
Laporan dapat digolongkan menurut:
1. Maksud pelaporan
a. Laporan informativ, yaitu laporan yang dimaksudkan untuk memberi informasi dan
bukan dimaksudkan untuk memberi analisis atau rekomendasi. Titik pentingnya
adalah pemberian informasi yang akurat dan terinci.
b. Laporan rekomendasi
Yaitu laporan yang di samping memberikan informasi juga menyertakan pendapat
si pelapor, dengan maksud memberikan rekomendsasi (usul yang tidak mengikat).
Meski demikian akurasi dan rincian informasi tetap diperlukan supaya
rekomendasi yang diberikan juga meyakinkan.
c. Laporan analitis
Yaitu laporan yang memuat sumbangan pikiran si pelapor, bisa berupa pendapat
atau saran, setelah melalui analitis yang matang dan mendalam. Kebanyakan
laporan akademis berada pada kategori ini.
d. Laporan Pertanggungjawaban
Di mana si pelapor memberi gambaran tentang pekerjaan yang sedang dilaksanakan
(Progress report) atau sudah dilaksanakan (bersifat evaluatif)
e. Laporan Kelayakan (feasibility report)
Pelapor menganalisis suatu situasi atau masalah secara mendalam untuk menuju
penilaian yang bersifat pilihan: layak atau tidak. Berbagai alternative
dinanalisis, kemudian ditentukan mana yang lebih baik.
2. Bentuk Laporan
a. Laporan berbentukMemo
Biasanya laporan pendek yang memuat hal – hal pokok saja, dan beredar di
kalangan intern organisasi.
b. Laporan berbentuk Surat
Isinya lebih panjang daripada laporan yang berbentuk memo, sekitar tiga lembar
folio. Bisa ditujukan ke luar organisasi.
c. Laporan berbentuk naskah
Laporan ini bisa panjang atau pendek. Bila panjang dibuat dalam format buku,
dan dalam penyampaiannya mutlak diperlukan surat atau memo pengantar
d. Laporan berbentuk Campuran
Laporan ini tidak lain gabungan antara bentuk naskah dengan memo atau surat.
Dibuat begini karena isinya cukup kompleks sehingga harus dipadukan dengan
bentuk naskah agar pengkodean bagian – baiannya lebih mudah dilakukan.
3. Waktu Penyampaian
a. Laporan Insidental
Laporan ini tidak disampaikan secara rutin, hanya sekali- sekali saja dalam
rangka suatu kegiatan yang tidak terjadwal tetap.
b. Laporan Periodik
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